Constellation Banking Platform – App + Web

Product Design, UX Research
Project Overview
This project involved the redesign and ongoing evolution of a white-label banking app used by credit unions and fintech partners. The goal was to modernize the interface, streamline user flows, and build a flexible system that could easily adapt to each partner’s unique branding, database integration, and configuration needs.

Designed for scalability, the app needed to support a wide range of users while maintaining trust, usability, and accessibility at its core. The product served as a customizable platform for financial institutions, requiring thoughtful UX, clear design systems, and consistent collaboration with cross-functional teams.

As the app grew, so did the need for continual iteration — incorporating user feedback, industry standards, and accessibility improvements to create a seamless and reliable banking experience.
My Contributions
As the main designer on the Constellation team, I owned the ongoing redesign of the banking app — from refining user flows to building high-fidelity prototypes and scalable UI components. I worked primarily in Figma for design and prototyping, Zeplin for developer handoff, and built the system using Material UI as a foundation. My front-end knowledge (HTML/CSS/React) helped bridge design and development, ensuring consistency and clarity throughout the process.

I worked closely with product and engineering teams to improve the overall experience, ensuring it was cohesive, accessible, and adaptable for different credit union and fintech partners. I conducted user interviews, usability testing, and A/B experiments to inform design decisions and iterate with purpose. I also supported accessibility updates and maintained the design system.

Throughout the project, I collaborated cross-functionally to bring thoughtful, user-centered improvements to a product used by a wide range of financial institutions.
Constellation Digital Partners
Product Designer
August 2022 — Present
As a Product Designer, I led the redesign of a banking app, improving usability, accessibility, and streamlining user flows to create a more intuitive experience. I collaborated closely with PMs, engineers, and stakeholders to align business goals with user needs, ensuring a seamless design-to-development process.
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• Conducted user research and usability testing to identify pain points and inform design decisions.

• Created wireframes, prototypes, and high-fidelity UI designs, using Figma to refine interactions for a more seamless banking experience.

• Developed and maintained a design system, improving consistency and efficiency across the product.
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• Worked closely with developers, leveraging my knowledge of HTML, CSS, JavaScript, React, and Material UI to ensure accurate implementation.
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• Presented design solutions to cross-functional teams and leadership, incorporating feedback to drive continuous improvement.
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• Iterated on designs based on user feedback, data insights, and A/B testing results to enhance engagement.
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• Ensured compliance with accessibility standards, making the app more inclusive for all users.

• Helped onboard a junior designer by walking them through tools, workflows, and the design system, while offering ongoing guidance and feedback.
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